Sunday, June 23, 2013

Let’s ‘Dudefy’ the Corporate World


"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."  
Charles Darwin

The corporate world is rapidly changing. The acceleration of all things—as we enter the realm of intelligent infrastructure, mobile technology, and smart automation—offers tremendous pressure for companies to change the way they do business. Thanks to some great dudes for making it happen.

The once mighty hierarchical organizational structure is being run to the ground. The market is being pounded by constant product and service innovation. The hyper-innovative industry is getting smarter and smarter. Virtual office set-up, fast fashion craze, instant business model implementation, and the increasing reliance on multitasking ability are just among the new realities for business. Only those who have the ability to align themselves to high-velocity future trends can survive the new corporate rat race.

Multiple careers

Expect today’s workforce to be completely different in terms of how they view careers. According to Rudolf Melik, author of "The Rise of the Project Workforce: Managing People and Projects in a Flat World", a book that provides a comprehensive reference for enterprises that are making the shift to a service-based and project-based structure, “[The younger generation of workforce] fully expect a career path that will allow for multiple different jobs and careers throughout their lifetime, simply to avoid the boredom and tedium that comes with routine. They want to be provided with a regular stream of new projects and varied assignments and responsibilities.”

This paradigm shift is easy to understand because these are the generation who've seen their parents right-sized, outsourced, re-engineered, and transformed, said Melik in his book. “[These younger generation of workforce] come to embrace the reality that there are no guarantees, nothing is long term, and that much of their success will come from their ability to constantly reinvent themselves,” added Melik. According to trends and innovation expert Jim Carroll in his write-up “Don’t Mess with My Powder, Dude!”, his surveys showed that more than 50 percent of American kids now believe that self-employment is more secure than a full-time job.

In addition, Melik views today’s employees as “fiercely collaborative and extremely team oriented.” These ultramodern employees define themselves by what they like to do, not by what they do for a living. Melik points out that these employees don’t subscribe to the concept of a corporate work philosophy that says you have to come to a certain location every day to do things.

Virtual office

“The concept of nine-to-five will have just absolutely disappeared. It doesn’t mean that we’re going to become a nation of home offices, but I think there will be a lot more choices that people will be making as to where and how and when they’re going to be doing the work and what constitutes the organization,” according to Gyle Konotopetz in his write-up the “Futurist eyes next-generation work trends” published online in Business Edge.

Today’s generation of workers prefer to work on a per project or contract basis, rather than full time. They don’t give a damn whether they have an office or not (although, the concept of SOHO or small office, home office, and hoteling are designed specifically for them). They’ve got their smart phones, tablets, or laptops to communicate and do stuffs. They have their webcams and are always online; thus, they can work anywhere and can collaborate with anybody around the globe.  

“I think they’re just going to shake up the concept of the workplace to a huge degree. The reason that hasn’t happened is because of simple boomer resistance to change,” Gyle said. In addition, Gyle has predicted that broad changes can be seen in the corporate structure 10 to 15 years from now as the baby boomers, who have been very resistant to change, will eventually be out of the workplace. 
           
Flat organization
           
For some time now, the predominant workplace trend has been to go flat—giving rank-and-file workers direct access to top management and even the company president. It is an organizational structure in which middle-management functions have been eliminated. It shortens the time to achieve decisions, and at the same time, brings the decision makers close to the “dudes” and innovators.
           
In the book “The Art of Possibility”, the conductor Benjamin Zander describes the flat organizational structure as “leading from any chair”. According to Zander, the system has produced many of the most innovative products and services that people use these days. There is a problem, however, of leadership gap—the traditional route to leadership has been shortened. Also, there are chances of loose control because there are too many subordinates under one manager.

In the web article of Scott McDowell “Why Flat Organizations Don't Create Great Leaders (& What To Do About It)”, he proposed that effective management can be achieved by cultivating leadership in the flat organization, i.e., hiring someone with a strong drive and execution, rewarding leadership, institutionalizing mentorship, among others. By encouraging autonomy and self-direction, a flat organizational structure strives to tap into employees’ creative talents and to solve problems by collaboration.
            
Less aggressive companies opt to establish communication hubslike the so-called brown bag and town hall meetings—that would serve as a venue for top executives to reach out and talk to rank-and-file employees.

Smart casual

Smart casual is a loosely defined dress code that is casual, yet smart. It is a multi-purpose outfit that is acceptable for formal occasions, dating, or casual social gatherings. Oxford Dictionaries define it as "neat, conventional, yet relatively informal in style, especially as worn to conform to a particular dress code.”

Global men's fashion business Topman emphasizes the flexibility of smart casual by stating that an individual's personality and comfort level of clothing choice defines the dress code. On the other hand, women’s magazine Fashion Central defines a woman's smart casual from an employment perspective by emphasizing the importance of understanding the workplace's environment and culture.

Smart casual outfit can include a mixture of jeans, chinos, blazers, sweaters, dress shirts, or a pair of decent sneakers or leather shoes.

In Japan, the Cool Biz dress code, which is part of the austerity campaign launched by the Ministry of the Environment (MOE) in the summer of 2005 as a means to help reduce the use of air conditioning to save on electricity consumption, advises workers to wear trousers made from materials that breathe and absorb moisture. Additionally, workers are encouraged to wear short-sleeved shirts without suits or neckties.

Speaking of suit and tie, Virgin Group founder Richard Branson regarded the suit and the necktie as having no place in today’s corporate world. In an interview published in a column at leading business magazine Entrepreneur, Branson believes that suit and necktie don't serve any practical purpose and office workers have been complaining about how uncomfortable they are for generations. The workers feel like they’re putting nooses around their necks every day. Branson further said that the suit and tie is an anachronism; there is no viable argument why gentlemen should wear ties. For Branson, a sweater and corduroy trousers are his standard business attire.

Aside from Branson, U.S. president Barrack Obama, U.K. prime minister Tony Blair, Facebook founder Mark Zuckerberg, Dallas Mavericks owner Mark Cuban, among others, are frequently appearing in public without necktie.
            
The author of “The Smart Creative's Guide to Dressing for Work” Dr. Christian Jarrett said in his article that clothes affect people’s mindset and alter how they feel about themselves. Dr. Jarrett cited a US research published in 2007 by saying that employees described themselves as feeling more productive, trustworthy, and authoritative when they wore a business suit at work, but more friendly when wearing casual clothes. Voila! If that is the case, then wearing smart casual could bring the best of both worlds in smart dressing.

Flexible schedule
           
The Boston College Center for Work & Family conducted a two-year research in collaboration with six large U.S. companies: Amway Corporation, Bristol-Myers Squibb Company, Honeywell, Kraft Foods, Lucent Technologies, and Motorola Inc. The research project is aimed at assessing the impact of workplace flexibility.  Results from this study of 1,353 employees and 151 managers suggest that, in most cases, greater workplace flexibility is a win-win situation for both companies and the individuals they employ.
           
Accordingly, workers who are given opportunities to do their job more flexibly are more dedicated and productive, are more satisfied with their jobs, and are better able to manage their lives outside of work. On the other hand, companies that allow flexibility in the workplace (e.g., flextime schedule, telecommute arrangement, on-call basis, etc.) are finding that their commitment is paying off as manifested by increased in productivity, better quality of work, and lower employee turn over rate.

Employees using daily flextime are more likely to say that this flexibility has a positive impact on their productivity, quality of work, and their plans to stay with the company. For individuals, the findings are equally exciting. Employees working flexibly are more satisfied with their jobs, more satisfied with their lives, and experience better work-life balance.

Way forward

More and more corporate executives are coming to realize that it’s time to throw out the old ways and try some things that are new. Those who are slow to react will be having a hard time to catch up in the new corporate rat race. Those who are unwilling to take good and calculated risks will be facing more uncertainties. Those who are afraid to embrace changes in the workplace and marketplace will just be expediting its corporate extinction.

They have learned that the way forward is not by relying upon their company's solid foundation and traditional way of doing business. They have realized that to deal with the high-velocity future, they must do away with their unyielding, slow-to-respond corporate norms, but instead introduce some new policies to make their companies attuned to the times.  

Running one’s business in this fast-paced world is as important as managing the affairs of today's “agile” workforce, who is sometimes temporary, always transient, part-time in nature, tech-savvy, and multi-skilled in background. The increasing specialization of knowledge, rapid career evolution, relentless market and business change, and globalization have led to an ever-growing reliance on project-based “workforce for hire.”

In the keynote speech made by global management guru and leading futurist Jim Carroll for the Monster Government Solutions Human Capital Management Conference in 2010 in Washington, D.C., he mentioned the shift from continuity to flexibility and the importance of attraction, not retention in the workplace. Carroll said that the depth of the baby boomer skills exodus is of such a degree that there's a need for a lot of flexible work policies in order to retain them, but at the same time, there is a need to play into the unique career attitudes of the younger generation. He further believes that lifestyle, not loyalty is what made workers happy and contented at work.  
           
Welcome to the era of corporate dudes.

REFERENCES:

Branson, R. (2012). Richard Branson on Office Ties and the Company Dress Code. Retrieved from http://www.entrepreneur.com/article/223670#ixzz2W3Xi25Aq

Carroll. J. (2012). Trending in 2012: What’s to Come in the Year to Come? Retrieved from http://www.jimcarroll.com/2012/12/trending-in-2013-whats-to-come-in-the-year-to-come/#.UbkfzpyeQa8

Jarrett, C. (n.d.) The Smart Creative's Guide To Dressing for Work. Retrieved from http://99u.com/articles/14510/the-smart-creatives-guide-to-dressing-for-work

Konotopetz, G. (2006). Futurist eyes next-generation work trends. Retrieved from http://www.businessedge.ca/archives/article.cfm/futurist-eyes-next-generation-work-trends-13793

Melik, R. (2007). The Rise of the Project Workforce: Managing People and Projects in a Flat World. Retrieved from http://www.amazon.com/Rise-Project-Workforce-Managing-Projects/dp/047012430X

Coursera - Writing II: Rhetorical Composing
Ohio State University
Assignment X: Revising Rhetorically

By Ludwig Ritchel A. Kalambacal
23 June 2013

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